Privacy Policy

What type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile.

How we collect information.

When you apply to redeem an offer or contact us via our website, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below.

The Information do we collect

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

Why we collect non-personal and Personal Information.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How we store and use your personal information

We use a variety of security technologies and procedures to help protect your Personal Data from unauthorized access, use or disclosure. We secure the Personal Data you provide with third party providers on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Our company website is hosted on a secure 3rd party cloud platform. Your data may be stored through their data storage, databases and their website applications. They store your data on secure servers behind a firewall.

How we will communicate with you

We may contact you to notify you regarding an offer claim you have made, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies and Similar Technologies

When you visit our websites, start or complete an offer redemption process, or request more information about Zenbundle we collect information automatically using tracking technologies, like cookies and tracking pixels.

Zenbundle use cookies or similar technologies (such as web beacons and JavaScript) to analyze trends, administer the website, monitor how visitors navigate around the websites, and to gather demographic information about our user base as a whole.

We use the following types of cookies on our website:

Essential Cookies: enable you to receive the services you request via our website. Without these cookies, services that you have asked for cannot be provided. For example, essential cookies enable us to remember the items you place in the shopping basket so you can order products. These cookies are automatically enabled and cannot be turned off because they are essential to enable you to browse our website. Without these cookies our website and e-store services could not be provided.

We will use these type of cookies for a period of 13 months.

Performance Cookies: enable us to analyse the performance and design of our website and detect errors. For example, this type of cookie enables us to recognise that you have visited our website before and shows which sections of our website are most popular by allowing us to see which pages visitors access most frequently and how much time visitors spend on each page. We use, without limitation, Google Analytics, Adobe, and similar analytics cookies to achieve this.

For example, the information generated by the cookie about the use of the website will normally be stored on a Google server in the United States and your IP address will be shortened by Google beforehand. In exceptional cases only, your full IP address will be transmitted to a Google server in the United States and shortened there. On our behalf, Google will use this information for the purpose of compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted from your browser as part of Google Analytics will not be associated with any other data held by Google.

This type of cookie is automatically disabled and can be configured to your particular preferences.
We will use these type of cookies for a period of 13 months.

Functional Cookies: allow us to deliver a better user experience. For example, this type of cookie ensures that the information displayed on your next visit to our website will match up with your user preferences, or your Zenbundle account from which you linked to our website, or the fact that you linked to our website via an email sent to you by Zenbundle or one of our trusted third party service providers contacting you on our behalf.
This cookie is automatically disabled and can be configured to your particular preferences.
We will use these type of cookies for a period of 13 months.

Advertising Cookies: enables us and our carefully selected partners to personalise our website, deliver advertisements to you, or contact you directly where you have separately consented to such communications, in a way which is relevant to you and which matches your interests by, for example, using information about products you have browsed or ordered on our website. For example, and without limitation, we use Google remarketing tags to allow our retail partners to advertise products which you have browsed on our website. For further information about how Google remarketing tags work, please click here.

We may also allow carefully selected third parties to place cookies or similar technologies onto our site for this purpose.
We may use and combine your cookie data with the information we collect about you from other sources to provide you with a better experience for example to provide you with more relevant direct marketing (with your separate consent).

We may also work with carefully selected business partners to deliver advertising jointly; this may involve combining cookie data collected from our website with data collected by our business partner.
Depending which cookies you enable, we may also use information collected to understand our customers’ preferences and to influence future advertising campaigns including how we select who we direct our marketing to.
We and carefully selected business partners may place cookies when we show ads for our products or services on third-party websites and when you click on those ads, so we know which sites our customers see and click on our ads. We and our business partners only use these cookies if you give your consent to the operator of the third-party site, and you can adjust your preferences in relation to these cookies on those third-party sites.
We will use these type of cookies for a period of 13 months.

Third party cookies: Our website may also display content from a third party website or service, which may result in cookies from third parties being stored on your hard drive or browser. These third parties can be seen and their cookies can be blocked in our Cookies Management Tool: Cookie Preferences. We do not control the storage and use of these cookies by these third parties and you should refer to the privacy policies of the relevant third parties for more information.

This type of cookie is automatically disabled and can be configured to your particular preferences.

How to access and control your personal data

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at the email or physical address below..

If you don’t want us to process your data anymore, please contact us at info@zenbundle.com or by post to: Level 1, The Linc, Blanchardstown, D15 VPT3, Dublin, Ireland.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.